Looking For Storage LLC, owned and operated by Ludlow Property Group, is a virtual self-storage property management company that leverages advanced technology to handle all aspects of facility operations, including unit rentals, move-ins and move-outs, and multi-channel tenant communications.  We are committed to providing exceptional service to our customers by utilizing e-commerce best practices, and video and world-class photos to simplify the move-in/move-out process. Visuals also help explain self-storage terms like “climate control” and unit sizes, making the experience clear and low-touch.

We utilize virtual remote management operations at most all our sites, allowing customers to rent storage quickly without the inconvenience of having to go into an office at specific times. Powered by our hardware and software stack, this approach delivers a faster, more customer-friendly experience.

Strategy

  • Hardware

    We use similar hardware across our facilities to create a uniform system of operations. This hardware can include a front gate, access control keypads at all hallway doors, cameras, electronic locks, LED lighting, Starlink internet, etc.

    We’ve emphasized making our facilities feel as safe and easy to access as possible when picking our hardware.

    And, we’ve worked diligently to ensure that our hardware integrates with our software for a seamless customer experience.

  • Software

    We leverage best-in-class software and proprietary tools to operate our properties with maximum efficiency.

    Our tech stack combines custom-built software we’ve developed in-house and industry-leading platforms, including Notion for our company wiki, Cubby for property management, Loom for customer videos, GoTo for call management, Airtable for rate optimization, and Ramp for expense management. We also use advanced AI tools like Claude, n8n, Make, etc. to automate content creation, ensuring our team stays lean and focused on growth.